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12/10/2018
3 MONTHS (YES 3 MONTHS ) and $500.00 later my car is worse than when I took it in and they still don’t know why and want me to buy thousands in parts that “might fix the problem.” I brought a hard to diagnose anti theft malfunction to them because they were supposed to be the guys who can figure out the problems that the dealers can’t! Let’s just say that this has been a Bad experience. Every female out there knows what it’s like to be treated like you have PMS and talked down to if you question something one of these guys tells you and that’s what this whole experience has been like. It’s been 3 months of every excuse in the book and being lied to about their progress (they didn’t even touch my car for the first 6 weeks it was there) so now I will be towing my car out of there tomorrow and caution all women to think twice before you bring your car to them for anything that isn’t a simple repair because 3 months, $500.00 and 100 excuses later, They still think I should just give them more money and time because they say so... All that’s missing is the pat on the head...
Joan Salas



12/10/2018
3 MONTHS (YES 3 MONTHS ) and $500.00 later my car is worse than when I took it in and they still don’t know why and want me to buy thousands in parts that “might fix the problem.” I brought a hard to diagnose anti theft malfunction to them because they were supposed to be the guys who can figure out the problems that the dealers can’t! Let’s just say that this has been a Bad experience. Every female out there knows what it’s like to be treated like you have PMS and talked down to if you question something one of these guys tells you and that’s what this whole experience has been like. It’s been 3 months of every excuse in the book and being lied to about their progress (they didn’t even touch my car for the first 6 weeks it was there) so now I will be towing my car out of there tomorrow and caution all women to think twice before you bring your car to them for anything that isn’t a simple repair because 3 months, $500.00 and 100 excuses later, They still think I should just give them more money and time because they say so... All that’s missing is the pat on the head...
Joan Salas



12/10/2018
3 MONTHS (YES 3 MONTHS ) and $500.00 later my car is worse than when I took it in and they still don’t know why and want me to buy thousands in parts that “might fix the problem.” I brought a hard to diagnose anti theft malfunction to them because they were supposed to be the guys who can figure out the problems that the dealers can’t! Let’s just say that this has been a Bad experience. Every female out there knows what it’s like to be treated like you have PMS and talked down to if you question something one of these guys tells you and that’s what this whole experience has been like. It’s been 3 months of every excuse in the book and being lied to about their progress (they didn’t even touch my car for the first 6 weeks it was there) so now I will be towing my car out of there tomorrow and caution all women to think twice before you bring your car to them for anything that isn’t a simple repair because 3 months, $500.00 and 100 excuses later, They still think I should just give them more money and time because they say so... All that’s missing is the pat on the head...
Joan Salas



12/10/2018
3 MONTHS (YES 3 MONTHS ) and $500.00 later my car is worse than when I took it in and they still don’t know why and want me to buy thousands in parts that “might fix the problem.” I brought a hard to diagnose anti theft malfunction to them because they were supposed to be the guys who can figure out the problems that the dealers can’t! Let’s just say that this has been a Bad experience. Every female out there knows what it’s like to be treated like you have PMS and talked down to if you question something one of these guys tells you and that’s what this whole experience has been like. It’s been 3 months of every excuse in the book and being lied to about their progress (they didn’t even touch my car for the first 6 weeks it was there) so now I will be towing my car out of there tomorrow and caution all women to think twice before you bring your car to them for anything that isn’t a simple repair because 3 months, $500.00 and 100 excuses later, They still think I should just give them more money and time because they say so... All that’s missing is the pat on the head...
Joan Salas



12/10/2018
3 MONTHS (YES 3 MONTHS ) and $500.00 later my car is worse than when I took it in and they still don’t know why and want me to buy thousands in parts that “might fix the problem.” I brought a hard to diagnose anti theft malfunction to them because they were supposed to be the guys who can figure out the problems that the dealers can’t! Let’s just say that this has been a Bad experience. Every female out there knows what it’s like to be treated like you have PMS and talked down to if you question something one of these guys tells you and that’s what this whole experience has been like. It’s been 3 months of every excuse in the book and being lied to about their progress (they didn’t even touch my car for the first 6 weeks it was there) so now I will be towing my car out of there tomorrow and caution all women to think twice before you bring your car to them for anything that isn’t a simple repair because 3 months, $500.00 and 100 excuses later, They still think I should just give them more money and time because they say so... All that’s missing is the pat on the head...
Joan Salas



12/10/2018
3 MONTHS (YES 3 MONTHS ) and $500.00 later my car is worse than when I took it in and they still don’t know why and want me to buy thousands in parts that “might fix the problem.” I brought a hard to diagnose anti theft malfunction to them because they were supposed to be the guys who can figure out the problems that the dealers can’t! Let’s just say that this has been a Bad experience. Every female out there knows what it’s like to be treated like you have PMS and talked down to if you question something one of these guys tells you and that’s what this whole experience has been like. It’s been 3 months of every excuse in the book and being lied to about their progress (they didn’t even touch my car for the first 6 weeks it was there) so now I will be towing my car out of there tomorrow and caution all women to think twice before you bring your car to them for anything that isn’t a simple repair because 3 months, $500.00 and 100 excuses later, They still think I should just give them more money and time because they say so... All that’s missing is the pat on the head...
Joan Salas



12/10/2018
3 MONTHS (YES 3 MONTHS ) and $500.00 later my car is worse than when I took it in and they still don’t know why and want me to buy thousands in parts that “might fix the problem.” I brought a hard to diagnose anti theft malfunction to them because they were supposed to be the guys who can figure out the problems that the dealers can’t! Let’s just say that this has been a Bad experience. Every female out there knows what it’s like to be treated like you have PMS and talked down to if you question something one of these guys tells you and that’s what this whole experience has been like. It’s been 3 months of every excuse in the book and being lied to about their progress (they didn’t even touch my car for the first 6 weeks it was there) so now I will be towing my car out of there tomorrow and caution all women to think twice before you bring your car to them for anything that isn’t a simple repair because 3 months, $500.00 and 100 excuses later, They still think I should just give them more money and time because they say so... All that’s missing is the pat on the head...
Joan Salas



12/10/2018
3 MONTHS (YES 3 MONTHS ) and $500.00 later my car is worse than when I took it in and they still don’t know why and want me to buy thousands in parts that “might fix the problem.” I brought a hard to diagnose anti theft malfunction to them because they were supposed to be the guys who can figure out the problems that the dealers can’t! Let’s just say that this has been a Bad experience. Every female out there knows what it’s like to be treated like you have PMS and talked down to if you question something one of these guys tells you and that’s what this whole experience has been like. It’s been 3 months of every excuse in the book and being lied to about their progress (they didn’t even touch my car for the first 6 weeks it was there) so now I will be towing my car out of there tomorrow and caution all women to think twice before you bring your car to them for anything that isn’t a simple repair because 3 months, $500.00 and 100 excuses later, They still think I should just give them more money and time because they say so... All that’s missing is the pat on the head...
Joan Salas



4/8/2011
The power control module was hanging off the front of my car. Or was it the body control module? I can't remember. Either way, let's just say it involved an unfortunate mud situation that required being ghetto towed out by a random mountain man after AAA refused to assist me, and thus leaving a box hanging off the front of my car. Frustrated at this point, I drove all over town begging for help at various auto repair places. Everyone was extremely busy that week and couldn't get me in for at least a WEEK. Pacific Auto Electric was the only place nearby my house that was not only NOT rude, but also willing to fix it sooner. When a car's computer is hanging off by electric threads, I'm pretty sure most places would attempt to charge a girl that doesn't know any better as much as possible or tell you that you need a new one. I told the manager upfront I wanted the starving recent graduate discount and to please attempt to re-attach the PCM/BCM if possible, because I really was hoping to not have to pay for an entirely new one. He was a nice guy and listened to my plight. They went to work and were able to re-attach it, and to everyone's surprise, the control module actually still functioned.  They had to do some sort of riveting work, and take off my entire front bumper and put it back to get up under there. It only cost $300. That is still a lot of money to me, but considering the entire situation and how much work they did, I am satisfied with that price.
Sarah B.



8/24/2011
Okay, how many mechanics actually listen to you when you say "I looked this up on the internet" and then give you credit for for your research after they fix it? My 1994 Toyota Camry had some weird shaking in the front end tied into the reverse light staying on in the console? Turned out to be the harness wiring. They checked it first and fixed it and that was it. Done. I really thought it was going to cost a fortune. It didn't cost a fortune and they did a wonderful job. I did pay for a diagnostic but still got out under $300 after I was told by another mechanic it would cost $1500. These guys are good and they're very funny if you (and they) have the time to chat. Highly recommend them because they're honest, thorough and funny.
Steve H.



11/8/2012
Just picked up my car from Pacific Auto Electric. They were intent on getting my car fixed and both fair and honest in their dealings with me. I would definitely return for service in the future
Steve H.



11/21/2014
I took my '10 Camaro in to have some LED floor board courtesy lights installed. (Oddly enough Chevy didn't include floor board lights as a factory-feature in their 2010 models).  When I called the shop they were up front an honest from the very beginning. Their quote was very fair with regard to labor costs, possible added expenses, what needed to be done, and about how long the process would take. They were also kind enough to work me into their schedule on very short notice.  Not long after dropping off the car, they called to let me know a few previously unknown things about the lights and how that might affect the way they work, and if I wished to continue with the install.  I totally appreciated their honesty, especially in telling me BEFORE they were installed.  I picked up the car a few hours later and everything looked superb and the original estimate was right on target...nothing extra, nothing hidden.  I expected to get standard professional service, but PAC went beyond that and did an EXPERT  job.  I would definitely return to their shop for any future work, and highly recommend them to anyone who needs work done right the first time!
J V.



6/14/2013
When I brought my car into PAE to be assessed the gentleman who was helping me received a phone call so the other man finished the transaction. It turned out that his wife had had a mild heart attack that morning. Both of them calmly continued working and they had an employee give me a ride to my home in Poway. Then someone called that afternoon. Even though I am a 28-year-old woman that knows nothing about cars, the guy explained exactly what was wrong with the engine. It turned out it would only cost $220 which is getting away easy in my past experience at the mechanics. The car was ready before the end of the day.
Elizabeth D.



3/13/2014
I had an amazing experience here! Paul is awesome he's so nice but he know what he's talking about! All the workers knew what they were doing. I went in there because my alarm wasn't working properly and they got it done with in an hour and a half. Supper pleased with what I got the only reason I'm giving them 4 stars is because when they put the radio back the clock light isn't on which is easy for me to fix. I will be going back for sure!
Kelly D.



9/16/2014
Ask for Jeremy if you go there. The man knows his business and outlines for you in simple clear terms what is going on with your vehicle, and what options you have. If it's going to be expensive, he'll let you know before they do work; if there are other options available to you, he will make sure you know all of them once he has looked at your vehicle.
Paulie B.



FOR ALL TYPES OF AUTO REPAIRS, CALL 858-748-8181 AND EXPERIENCE THE BEST TEAM IN TOWN.

Pacific Auto Electric is based in Poway and is a one-stop solution for Complete Automotive Repair.

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